---
title: "Mastering your role: Becoming a Great DER (Part 3) Test Exceptions"
description: Explore best practices for DERs in drug testing, focusing on privacy, identification, and handling refusals. Learn how to avoid common testing errors.
---

[On-Demand Webinars ](https://www.sparkts.net/on-demand-webinars)

# [Mastering your role: Becoming a Great DER (Part 3) Test Exceptions](https://www.sparkts.net/on-demand-webinars/mastering-your-role-becoming-a-great-der-part-3)

 Written by [Spark TS](https://www.sparkts.net/on-demand-webinars/author/spark-ts) | Nov 9, 2024 8:43:12 AM

This webinar is designed to empower employers with essential strategies for handling verified positive drug tests, refusals, or alcohol violations by safety-sensitive transportation employees. By emphasizing comprehensive education on testing regulations, meticulous documentation, and access to rehabilitation programs, participants will learn how to maintain compliance and foster a culture of safety. By effectively managing these incidents, employers can enhance the integrity of their drug and alcohol programs, safeguarding the wellbeing of both employees and the traveling public.

This session is perfect for DERs and compliance professionals seeking to refine their expertise in drug and alcohol testing.

**60 Minutes** 

**Presenters**

***Special Guests***

Heidi Caudill, Norfolk Southern Railroad

Compliance manager and Certified DER Representative

 

Ashley Riley from Genesee & Wyoming, Inc.

Director and DER of Compliance, Alcohol, Drug and Hearing Conversations.

and our own:

Holly Rainwater, Spark TS Vice President, Drug and Alcohol Testing Programs,

C-DER, CEAP, DOT Substance Abuse Professional (SAP), Lifeloc Master Trainer

 

 

 

**Fill out the form for the recording:**

 

[View full post](https://www.sparkts.net/on-demand-webinars/mastering-your-role-becoming-a-great-der-part-3)

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